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Today you will be writing your formal letter of complaint. Before starting your writing, please read through the example of a formal complaint that I have provided. Look at the language used, could you use some of this in your writing? Make sure that you refer to the marking ladder throughout your writing - try to tick off as many objectives as possible. Use your planning template from the previous lesson, if you have filled it in properly it will be of great use to you.


Please treat this writing as you would if you were in school; make sure that you write to the very best of your ability! This isn't a piece of writing that you can rush through in 20 minutes.